Effective as at: October 21, 2020
“Personal Data”: any information relating to an identifiable person who can be directly or indirectly identified.
Information We Collect And Receive
Biochar.co.uk may collect and receive User Data and other information and data (“Other Information”) in a variety of ways:
Biochar.co.uk collects data manually uploaded by its Users, which may include personal data. This data may include data related to a Biochar experiment we run that includes members of the general public.
Other Information. Biochar.co.uk also collects, generates and/or receives Other Information:
Services Metadata – When a User interacts with the Services, metadata is generated that provides additional context.
Logged data – As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
Device information – Biochar.co.uk collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs and unique device identifiers. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
Additional Information Provided to Biochar.co.uk – We receive Other Information when submitted to our Websites or if you participate in any public projects, request support, interact with our social media accounts or otherwise communicate with us.
How We Use Information
We collect and process User data, if you subscribe or participate in any of our services.
Biochar.co.uk uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Biochar.co.uk uses Other Information:
– To provide, update, maintain and protect our Services, Websites and business. This includes use of Other Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyse and monitor usage, trends and other activities or at a User’s request.
– As required by applicable law, legal process or regulation.
– To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your Other Information to respond.
– To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about Biochar.co.uk. These are marketing messages so you can unsubscribe at any time.
– For billing, account management and other administrative matters. Biochar.co.uk may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
– To investigate and help prevent security issues and abuse.
Biochar.co.uk recognise that we are custodians of this data on behalf of the Users. Our responsibility is to own that data and we are the Data Controller of that Data for as long as the User continues to provide their consent for us to do so.
A User can remove their consent at anytime. Following guidelines issued by the UK ICO (https://ico.org.uk/for-organisations/resources-and-support/data-protection-self-assessment/) a User can delete their account which removes their access to the service and immediately puts their data beyond reasonable use. Biochar.co.uk then follow a process to delete any identifiable data associated with that User.
If you would like to delete your account, please click here and follow the instructions.
How We Share And Disclose Information
This section describes how Biochar.co.uk may share and disclose Information.
User Instructions – The User, in accepting the User Terms of Service, is giving their consent to share project data with Biochar.co.uk. The User must opt-in to share this data with Biochar.co.uk. The User can remove these consents at anytime.
Third Party Service Providers and Partners – We may engage third party companies or individuals as service providers or business partners to process Other Information and support our business. These third parties may, for example, provide virtual computing and storage services.
Corporate Affiliates – Biochar.co.uk may share Other Information with its corporate affiliates, parents and/or subsidiaries.
During a Change to Biochar.co.uk’ Business – If Biochar.co.uk engages in a merger, acquisition, bankruptcy, dissolution, reorganisation, sale of some or all of Biochar.co.uk’ assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data – We may disclose or use aggregated or de-identified Other Information for any purpose. For example, we may share aggregated or de-identified Other Information with prospects or partners for business or research purposes.
To Comply with Laws – If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
To enforce our rights, prevent fraud, and for safety – To protect and defend the rights, property or safety of Biochar.co.uk or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
With Consent -Biochar.co.uk may share Other Information with third parties when we have consent to do so.
Biochar.co.uk takes the security of all data very seriously. Biochar.co.uk works hard to protect Other Information you provide from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, Biochar.co.uk cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
Data Protection Officer
To communicate with our Data Protection Officer, please contact us with the subject “Data Protection”.
Identifying The Data Controller And Processor
For the purpose of this agreement and General Data Protection Regulation, the data controller is CapChar Limited of 8c High Street, Southampton, Hampshire, SO14 2DH.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Other Information, as well as to seek to update, delete or correct this Other Information. You can do this using the settings and tools provided in your account.
To the extent that Biochar.co.uk’ processing of your Personal Data is subject to the General Data Protection Regulation, Biochar.co.uk relies on its legitimate interests, described above, to process your data. Biochar.co.uk may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to Biochar.co.uk’ use of your Personal Data for this purpose at any time.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict Biochar.co.uk’ use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority or the UK Information Commissioners Office https://ico.org.uk/global/contact-us/ which is Biochar.co.uk’ lead supervisory authority in the European Union. If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority:
8c High Street